You push the button to close the garage door.
Garage door beam does not reverse door direction.
This is almost always the result of a dirty or obstructed safety feature.
Photo eyes or safety sensors are mounted to the track on either side of the garage door about 6 inches up from the ground.
The photo eyes send an infrared beam across the bottom of your garage door opening if that beam is broken the door will reverse.
Watch our safety sensor troubleshoot video to determine whether the sensors work.
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It goes partway down reverses direction and goes back up again.
If the door does not properly reverse on striking the 2 4 then the garage door opener should be disengaged until the unit is either adjusted according to the instructions in the owners manual repaired or replaced with a new garage door opener.
Join us as we show the step by step process on aligning your safety reverse sensors.
Replace them if they re broken.