When i remove the logs it operates longer for about two hours before it shuts down.
Gas fireplace shuts off by itself.
To ensure complete satisfaction of your heat glo fireplace we ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times.
The butane lighter is located near the center of the gas logs.
Whenever the temperate drops below 20 degrees outside the pilot goes out.
And if you can get your fireplace going but it keeps turning itself off suddenly check to see if you ve left it set in thermostatic mode.
I have the same problem with my gas fireplace.
We ll set the remote to act as a thermostat over the winter and then in the summer.
We want you to be very satisfied with your heatilator hearth product.
After that you need to insert the butane lighter into the gas tube.
We often have that problem in the showroom over the summer particularly with units we don t turn on very often.
It has an intermittent pilot which start by remote control.
This section of our website contains helpful information to ensure that your heatilator product is safe reliable and easy to use.
It has been shutting itself off after a minute then turning itself back on repeatedly for over a year.
Also will not turn off and on when the wind blows fire goes out and releases gas.
My issue is the unit starts the pilot and the burner works fine for about a minute then shuts down but the pilot remains lit until i turn it off from the remote.
I have a gas fireplace natural gas that shuts itself off the pilot too after it operates for about an hour.
The first thing you need to do it call a hearth professional and have the unit serviced.
You could be dealing with a bad thermo couple thermo pile.
Takes about 6 try s what part do i need.
The downstairs was ok but after being on for about half an hour turned off by itself inclu.
So far it has turned out that a water pipe in the street freezes and breaks water gets into the gas line and weakens the gas.
Amanda on february 18 2020.
Empire vent free burner model vfxi 24 1 purchased in 2012.
To start the flame you need to press the trigger that is on the lighter.
Gas fireplace shuts off and pilot goes out.
I can t believe my eyes but this fixed my fireplace too.
There are multiple things that could be going on.