Gate 1 Travel Complaints Awful Experience

I highly recommend this company.

Gate 1 travel complaints awful experience.

We have taken care of all the details so you. As a mother i could not allow this experience to go undocumented and allowed my son to see what i wrote and the feedback received to allow him to see how some corporations can fail you the customer miserably as gate 1 travel has failed us on so many levels. Gate 1 travel is absolutely positively the worst travel company for customer service. Having to deal with gate 1 travel after having the stress of my family emergency was over the top.

During this process i got a call from karen a manager of customer service at gate 1 literally screaming at me that i had to pay for the 951 airfare or they would block my email address. This is gate 1 travel. Liars unreliable do not use them 3. If you want your money stolen.

Rich indicated that gate 1 had no influence with avianca to cut a better deal. Our discount travel packages and tour packages to destinations worldwide provide exceptional value saving our customers time and money. 16 years experience in successful complaint resolution. I just returned from an 8 day trip to europe visiting paris and rome.

I don t know about the other people posting these reviews but a great trip is the farthest thing from the experience we had with gate 1 travel. I had a trip booked for egypt that gate 1 cancelled due to covid19. I have a full credit for what i paid to use towards another gate 1 trip and cannot wait for travel to open up so i can go with gate 1 again. No refund for april 11 trip.

Answer 1 of 1 937. Gate 1 travel cancelled our trip for 2 to costa rica departing april 6th 2020. I booked an independent tour to paris earlier this summer for my 70th birthday. I went with my sister and we booked the trip through gate1 travel.

We also knew that we were getting an amazing deal to fly to italy for 8 days but it was the worst experience of our lives. All representatives i have dealt with are very professional and helpful. We are requesting a full refund since this trip has been paid for in full in advance of their cancellation. The complaint on gate 1 s feedback page continues.

I find that rather preposterous since gate 1 sends 15 000 people to peru a year clearly the agency should have some clout. Msc musica cruise ships 3. I have never been treated so badly by a company. Credit only for cancelled optional excursion due covid19.

Gate 1 travel offers escorted tours european river cruises independent vacations and customized international vacation packages for less. When we booked the trip we knew it was a really great deal but only when we got there did we realize how. This was our first experience with gate 1 and i expected the agency would be on top of travel emergencies like hurricanes.